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MOVE OUT PROCEDURES

Please find below the process of your move out.

1. Please fill this form below and submit to start your move-out procedures.

2. Ensure that all outstanding rental is paid prior to moving out.

3. Follow the move-out checklist below:

  • Remove all personal items from the kitchen locker, drawers, and fridge.
    E.g. Food, Containers,  Pots, Pans, Appliances. Please Wipe Down your Fridge and Pantry Space.
  • Remove all items and restore the room to the condition when moved into. Leftover personal items/rubbish not disposed of may result in a deduction from the bond.
  • Return house and entrance fob, room key and pantry key to the reception upon moving out or you can leave them in the room if you are checking-out outside of business hours.
Move Out Form - Swanston
Please put your current room number.
Please Put Your Property Address
If the same as your lease end date, your default check-out time is 10:00 AM.

FREQUENTLY ASKED QUESTIONS

How Long Does It Take To Return My Bond?
We will refund your bond with 2-3 business days after check-out.

How do I get my bond back?
You will get an email from the RTBA to confirm your bond claim. After receiving the email, you will be asked to input your bank account details.

Note: Do not close your bank account in Australia as bond claims only get transferred to Australian accounts.

Can I Check Out After Hours?
If you require to check out after hours, please inform your property manager to confirm any remaining details.

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